• Teatox tea (28 sachet). Best to drink 1 sachet early in the morning with an empty stomach.
  • Immune booster tea (28 sachet). Best to drink in the evening to help your body to recover, reverse damage caused by free radicals and a good night sleep.
  • H20 Release (90 caps): Take 2 capsules (1 serving), 1 to 3 times per day before meals or as advised. This helps reduce water weight.
  • D-aid( 90 caps) High-strength plant digestive enzymes; Take 2 capsules with each main meal breakfast, lunch, dinner, or as advised by a health professional.

Having trouble with this? Email us at support@fyldella.com

We're happy so happy you would like to purchase our product detox bundles.

Please follow these instructions to purchase your first order:

  1. Visit our Product page or click here
  2. Click Add to Cart (by clicking this your product will be added to cart and you will be redirected to the checkout page)
  3. Fill your shipping & billing details
  4. Choose your preferred payment method
  5. Click Place an Order
  6. The system will start processing your payment
  7. Once your payment is successful you will see Thank You Page

Check your email for your order confirmation and tracking number. Your order will be processed and shipped within 1-2 business days, and you can expect to receive your detox bundle within 3-5 business days, for domestic UK orders, or 7 business days for international orders.

For further questions and or if you are experiencing shipping delays or other challenges receiving your detox bundle, please contact our team for assistance at support@fyldella.com

We accept payment from Amex, Discovery, VISA, MasterCard, and PayPal.

We are not medical professionals and thus are not qualified to provide you with any information that might constitute medical advice. Furthermore, as a food company, it would be against FDA regulations for us to do so. Please consult your physician or health professional for medical advice.

Having trouble with this? Email us at support@fyldella.com

Absolutely! Simply visit our store and go to the product detail page for the product you are interested in, then enter your email into the green bar that appears on the page and you'll be emailed just as soon as it's back on our shelves!

Having trouble with this? Email us at support@fyldella.com

  • Full Refund If Not Satisfied: 30-Day Satisfaction Guarantee Policy

When you order from Fyldella, your complete satisfaction is our highest priority.  We understand it can sometimes be difficult to make a purchase if you have not been able to previously sample the teas. Our 30-Day Satisfaction Guarantee helps you purchase your teas risk-free: if you're unhappy with your purchase made from our main store, you may return your package to us for a refund anytime within the first 30 days of your purchase.  We’ll even provide a free return shipping label! 

 

You can trust that all of our products are held to the highest standards of quality, purity, and flavour. In no event will a replacement or refund constitute an admission of any kind and we reserve the right to investigate claims that may be unfounded or fraudulent.

For further questions, contact our team for assistance anytime at support@fyldella.com

Unfortunately, we don’t sell individual items. Our products are sold in bundles to see the maximum benefit.

Not all of bundles are for everyone, which we completely understand. If you wish to make a return, please follow the policies and steps for a return and refund through our Returns Centre.

Once you have completed our Return Centre’s step-by-step instructions, we will provide you with a pre-paid shipping label. We will be notified once your return arrives, and from here, our team will be able to process your refund. Typical returns take 5-10 business days in order for us to receive, inspect, and approve your returned items for a refund.

Returnable items include:

  • Purchases within the past 30 days
  • Unopened cartons and packages
  • Opened/sampled cartons (~80% contents remaining)
  • Bundle purchases

Items not included in our Returns Policy are the following:

  • Items purchased past 30 days of purchase
  • Depleted tea cartons
  • Partial bundle returns
  • 3rd Party purchases (i.e. Amazon)
  • International orders
  • Unshipped returns

If you're still having trouble with your return or have any questions or concerns you'd like to share with us, please contact our support@fyldell.com for further assistance. We'll be happy to help!

It might be possible to cancel your order – if we are able to catch it before it begins processing in our fulfilment centre. Please contact us immediately at support@fyldella.com if you would like to change anything about your order and we'll do our best to accommodate your request.

If we are unable to catch your order before it begins processing, you will be able to return through our Returns Centre for a full refund. We will provide you with a free return shipping label for all UK orders.

Cancellations and updated address requests must be done manually by our team through our customer service email, support@fyldella.com

We hope to complete these requests before your order ships, but due to time zone differences, customer service hours, and warehouse shipping schedules, these requests cannot always be completed in a reliable fashion, and we are not responsible for wrong shipping addresses or cancellations that have already shipped. We recommend double-checking your shipping information before checkout and making these requests right away, subject to "CANCEL ORDER" or "WRONG SHIPPING ADDRESS" for the most immediate Fyldella care.

If our team is unable to address your request or your order is shipped, contact our team at support@fyldella.com

Discounts and deals are available through affiliates, and special or limited time offers. We are only able to accommodate active deals approved by Fyldella applicable through our main store purchases.

Many bundle deals are pre-discounted, which are savings included pre-checkout and do not require a code.

 

Discount codes and store credit codes are applicable at checkout, and only one code can be redeemed per order. Shipping costs are determined after discounts or store credit is applied. If you're facing unexpected shipping costs on £60+ domestic value orders, please contact us at support@fyldella.com for assistance.

We offer international shipping from our main store in the UK to locations in the EU, Australia, Canada, the USA, and select countries in Asia. Our international shipping services are available through DHL Express -- corresponding rates will apply based on country, delivery distance, order size, and weight. Exchange rates, customs regulations, restrictions, and tariffs on food and health imports will differ per country and should be anticipated, along with a 7-business day delivery window.

Rates

Typically, for international orders purchased directly from our site, shipping costs tend to range from £20 to £50 per delivery. Unfortunately, we cannot offer free shipping or discounted rates on international shipments.

Tracking

DHL Express tracking numbers help us monitor your package throughout transit until it arrives at customs. Unfortunately, we are unable to track it once it goes through customs and is in transit in the country of delivery. To ensure the safe and timely delivery of your order, we highly recommend checking your country's customs restrictions on food and health products, using a reliable delivery address for international orders, anticipating potential customs and weather delays, checking in with your neighbors and building managers after 14-business days, and double-checking the accuracy of your delivery address during checkout.

We cannot fulfill any international returns or refunds after an order is placed and shipped on our website. If your package fails to arrive, please let our team know by contacting us at support@fyldella.com so we may further assist you.

Alternative Shipping Services

If you are unable to receive our products in your current location, we suggest shipping your package to an intermediary domestic location (such as a UK-based relative, spouse, or friend), who can then forward the package to you. Alternatively, there are many third-party logistics companies that specialize in these services to meet your international shipping needs.

We're very sorry to see you go.  Here's what you need to do:

  1. Go to your latest Fyldella email
  2. Scroll to the very bottom
  3. Locate in fine print "unsubscribe"
  4. Follow through with the final step to unsubscribe.